Register Your Warranty

Thank you for choosing Burcam, the product purchased has been designed to give you years of trouble-free service. 

Important notice to the end consumer

If you require any additional information or warranty service with the product you have purchased, please call 514-337-4415 or 1-800-361-1820, before returning the product to the original point of purchase. Please be advised that 99% of pump problems are caused by an improper installation. By simply contacting our customer service department, we will be pleased to help you with any questions you may have.  All of us, at Burcam, are committed in building the highest quality product available, and to give our customers the satisfaction that they deserve. 

Consumer warranty:
  • Your warranty is valid for the period indicated on the packaging of the product you purchased, from date of purchase, with a valid proof of purchase.
  • This coverage applies against failure, due to factory defects and workmanship. Should the unit fail, it will be repaired or replaced FOB our factory without charge, provided that the pump is returned to our factory prepaid. Units no longer on warranty will be returned to sender freight ‘collect’.
  • This warranty does not include labor or service charges incurred by removing or reinstalling the unit and damage caused by abuse or faulty installation.
  • The company shall not be responsible for or have any obligation whatsoever for direct or indirect loss, consequential damage or otherwise inconvenience arising from any failure of the product.
  • IMPORTANT: Your warranty is null and void if you do not register your purchase by filling out the information below within ten (10) days of purchase.
  • You need to keep your invoice, proof of purchase or cash slip on file and available for future reference. Loss of invoice, proof of purchase or cash slip will void your warranty.

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